Flexible, Customizable IT support
to meet the unique needs of your business

Looking for a team of experts to manage, maintain and
support your business' IT environment?

Some of the Managed IT Services We Offer

Network & Security

Security and compliance for your peace of mind

Network security has never been more important. Safeguard your business while saving time, resources and money by leveraging Sentia’s fully managed solution with built in security. We provide: Consulting and design services for mobility and BYOD, data centre, enterprise, security, disaster recovery architecture, and backup & recovery. Incident escalation and remediation, forensics, traffic re-routing, failover-failback, and data migration. Capacity planning, automatic resource providing and scaling. Security reports (events, traffic, users, posture, compliance).

Backup & Recovery

Proactively protecting your business

Without rigorous backup and recovery practices in place, organizational data and applications can be lost forever – causing disrupted productivity, customer dissatisfaction, and lost revenue. Sentia’s managed backup and recovery services include: Backup and recovery and disaster recovery planning and design, and availability optimization Cloud backup & recovery services and cloud backup & readiness assessments Out-tasking and support for backup & recovery and disaster recovery In-depth reporting.

Patch Management

Ensure your systems are running securely and smoothly - at all times.

Patch management is something that business owners should consider including in their data protection strategy, if they aren’t already. Sentia's patch management services will ensure that your systems are running smoothly at all times. Failure to effectively manage the patching of systems can also lead to: Failure to have supported systems Inability to keep up with regulatory standards Failure to upgrade the existing software and applications to improve the system security Inability to protect systems from malware, DDoS attacks and hacktivism.

Data Center Infrastructure Management

Access, manage, monitor, repeat

As IT systems continue to evolve and consolidate, so do the solutions used to manage them. Even if your business doesn’t operate 24/7, chances are your data centre does. From single socket tower systems to multi-CPU scalable rack servers, Intel-based x86 or IBM Power Systems, and operating systems including Windows Server, Linux, IBM AIX and IBM i, Sentia has you covered. Consider outsourcing to an expert like Sentia. Our approach includes: Data centre design, optimization, capacity, availability, upgrade, and consolidation planning, Problem isolation and remediation via remote management, KPIs for proactive capacity and performance planning, and tools for predictive or proactive event management through remote monitoring. Sentia will provide you with a simplified yet robust systems management solution that positively impacts your IT staff – and your bottom line. Lower your TCO (including hard and soft costs) Improve time to value Free up IT staff for business growth activities, Improve monitoring and reporting capabilities.

On-Demand Support Services

Support services ready and waiting for you.

Has your business been impacted by the COVID-19 pandemic? Many companies are facing cutbacks and are being impacted by financial constraints brought on by the COVID-19 pandemic. As a result, are your limited IT resources stretched too thin? Are you finding it difficult to progress new initiatives? Sentia’s On-Demand IT support services offer a flexible way for clients to urgently fill in gaps for a predetermined hourly rate with no minimum commitment and a service level objective (SLO).can have somebody working in your IT department in no time. LEARN MORE

Managed Cloud Backup

Cloud backup solutions that deliver strategic value

Businesses are adopting more efficient data and application backups that allow for fast recovery. Tape-based backup is still an option for archival storage, but can have security and compliance limitations. Purchasing, maintaining and staffing an in-house backup solution can be costly and resource-intensive. A well-designed cloud backup solution delivers robust and affordable data protection and peace of mind. Sentia’s Cloud Replication Services include a customized, vendor-neutral combination of hardware, software and services to support data availability for operational restore, disaster recovery and business resumption.